In a world where AI takes over more and more tasks, one skill makes you irreplaceable: understanding human behaviour. Of customers, employees, stakeholders, users or citizens. Combine that knowledge with AI and you become unstoppable.
9.7/10 rating · 10,000+ professionals · 45+ countries · EQAC accredited
Behavioural science teaches you why people do what they do. AI accelerates, scales and sharpens that knowledge. Separately they're useful. Together they're unstoppable.
You understand the psychology behind every decision. You see the barriers, the drivers and the moments that matter.
AI gives you speed and information. AI with behavioural knowledge gives you speed and wisdom. Your analyses are sharper, your proposals more convincing, your results stronger.
You understand what moves people. And you use AI to turn that into concrete ideas at lightning speed and learn what works.
The same depth, two ways to learn
Both formats contain exactly the same content and depth. Choose Online if you need flexibility. Choose Live if you want the energy of a group.
Small groups, maximum 16 participants per edition
Every team has ideas. But the team that understands how people decide and uses AI to act on it, wins. No theory for later. You work on your own challenge from minute one.
Your team learns to think in Behavioural Design, tailored to your domain. Choose from 11 topics, from Fundamentals to Behavioural AI, from CX to Persuasive Communication.
You have a challenge you can't crack. We guide your team to solve that specific challenge with Behavioural Design, while they learn to apply it themselves. The ultimate combination of upgrading your team with new skills and applying them in practice.
Prefer to take the training yourself first?
View open training datesFrom corporates and governments to scale-ups and non-profits.
Every organisation wants to move people. Customers, employees, citizens, stakeholders: it doesn't matter who. What does matter: do you understand why they're not moving? We've trained 10,000+ professionals from 45+ countries in exactly that skill. Below are some of the clients we've helped.
A/B testing button colours misses the point. Those who understand which psychological barrier blocks the purchase, design customer journeys that truly convert.
“How can we persuade our customers to think about their energy needs and arrange this through KBC?”
The problem is never motivation, it's the moment. Those who understand how voting behaviour really works, design campaigns that bring people to the ballot box.
“How can we ensure that as many people as possible come to vote on European election day, regardless of their political preference?”
More emotion doesn't help. Those who understand which psychological barriers hold donors back, design concepts that actually convert.
“How do we convince high-net-worth individuals to give structurally to a problem that seems unsolvable?”
Engagement surveys change nothing. Those who understand how habits and context drive behaviour, design workplaces where people want to perform.
“How do we design a shared leadership culture in an organisation scaling rapidly across 4 continents?”
Doctors, consultants, specialists: they don't decide at conferences or in meetings. They decide in the moment. Whoever understands that moment, wins.
“How can we convince diabetes doctors, nurses and insurers that our new subscription model is much better for patient, practitioner and payer?”
The best people don't choose the best deal. They choose the story they want to belong to. Whoever understands that, designs recruitment that attracts the right people.
“How do we entice Saudi Arabia's brightest young engineers to choose us over a trendy tech startup?”
Citizens, farmers, policymakers: they don't resist change. They resist loss. Whoever understands that, can turn resistance into engagement.
“How do we get farmers, citizens and policymakers aligned behind ambitious nature policy?”
Awareness campaigns don't work. Fines work even less. Those who understand how context drives behaviour, design policy that people actually follow.
“Why don't people wash their hands at the office — even though they know they should and dispensers are everywhere?”